GRAND RAPIDS (WOOD-AM) - Emergency dispatchers in Kent County say they're seeing an average of six text messages to 911 each day.
Kent County Sheriff's Communications Center Assistant Manager Jennifer Robinson says they have seen texts from people who were unable to make calls, along with alarms sent through texts instead of phone calls.
Grand Rapids Police Captain Terry Dixon says they had a situation where help came to a house after a five-year-old boy texted 911 while watching his parents arguing.
More at WOOD-TV.