USPS workers say serious problems persist, despite vows to halt changes.

Postmaster General Testifies Virtually To Senate Committee About Department's Ability To Handle Mail In Voting

ByMary Pflum

Postal employees in Chicago say backlogged mail is stacked so high in some facilities that workers barely have space to walk by. In Albuquerque, New Mexico, mail handlers tell NBC News first class and priority mail is still running several days a week behind schedule on average.

And multiple USPS workers in Tacoma, WA said new mandates mean many mail trucks per week are being ordered to set out on their routes five minutes early — often entirely empty.

NBC News spoke with eight postal union representatives from throughout the country just a week after Postmaster General Louis DeJoy announced he was temporarily suspending changes to the United States Postal Service, all of whom expressed concerns and provided examples of ongoing delays in mail delivery. The USPS union representatives said the recent removal of hundreds of postal sorting machines and rigid new operational directives for mail trucks and carriers have exacerbated the slowdown.


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