Visually impaired woman says Amtrak didn’t help her

WYOMING, Mich. (WOOD) — A 72-year-old woman who has relied on Amtrak for years wants to warn other passengers after a nightmare 18-hour trip.

Linda Kaye is visually impaired. She maintains her independence as best as possible by wearing specialty glasses and using a walking cane to sense her surroundings.

Last Friday, Kaye got on the early morning train from Grand Rapids to St. Joseph to visit her dad, a trip she’s done numerous times with no issues.

“It started out wonderful, nice scenery. Little chilly, but train was warm,” Kaye said.

Kaye said she always purchases a ticket to sit in the handicap car and when the time comes to get off in St. Joe, a crew member will help her off.

“My seat was marked, but nobody came. Then it started to move,” Kaye explained.

Full story: WOOD TV


Sponsored Content

Sponsored Content