GRAND RAPIDS, Mich. (WOOD) — Bills making their way through the state Legislature aim to utilize high-speed fiber optics to overhaul the 911 system in Michigan.
Supporters say it would help everyone from 911 callers to dispatchers to first responders.
If you have an emergency in Kent County, you have to pick up the phone and call 911. It’s one of the counties in West Michigan that doesn’t have text-to-911 capability, but that would change if the legislation is signed into law.
“We’re in society today that demands us to be able to handle text messages, in some cases pictures and even video, all related to an emergency incident,” Kent County Emergency Communications Center Director Matt Groesser said.
He said upgrading the state’s 911 infrastructure is critical.
Full story: WOOD TV