GRAND RAPIDS, Mich. (WOOD) — A month after Michigan Attorney General Bill Schuette ordered Family Fitness to stop charging people excessive cancellation fees, 24 Hour News 8 has received a new complaint.
The cease and desist notes more than 100 complaints against the business in five years.
This time, the member accuses the gym of trying to charge him $250 to cancel a membership he won at a country music festival in June.
“Basically they said it was a free two-year membership (and) that the only cost that would come was equipment clean up,” Dallas McGee told 24 Hour News 8.
That clean-up fee is documented in the contract he signed after receiving a call that he and his girlfriend each won a membership for the Byron Center location. He said when he signed up for the raffle, a representative told him they’re working to get more members because it’s one of the newer locations for Family Fitness.
Full story: WOOD TV