VA tests partnership with CVS to reduce veterans’ wait times

WASHINGTON (AP) — Some ailing veterans can now use their federal health care benefits at CVS “MinuteClinics” to treat minor illnesses and injuries, under a pilot program announced Tuesday by the Department of Veterans Affairs.

The new program, currently limited to the Phoenix area, comes three years after the VA faced allegations of chronically long wait times at its centers, including its Phoenix facility, which treats about 120,000 veterans.

The Phoenix pilot program is a test-run by VA Secretary David Shulkin who is working on a nationwide plan to reduce veterans’ wait times.

Veterans would not be bound by current restrictions under the VA’s Choice program, which limits outside care to those who have been waiting more than 30 days for an appointment or have to drive more than 40 miles to a facility. Instead, Phoenix VA nurses staffing the medical center’s help line will be able to refer veterans to MinuteClinics for government-paid care when “clinically appropriate.”

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