From our partners at WOOD TV:
The Rapid will be making some changes that will allow Kent County riders to board faster.
The bus system will be adding e-fare, which comes with two pass options. The transit organization will also allow riders to pull up their ticket on their cellphone so drivers can scan the bar code.
The changes are good news to riders who lose their card or paper ticket. Right now, they’re out whatever money was loaded onto the card or ticket; with the more durable smart card, that won’t happen.
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