Samsung makes it right in ‘exploding lid’ recall case

GRAND RAPIDS, Mich.  — A West Michigan woman got a special delivery over the weekend thanks to Target 8 and Samsung.

“Lowe’s is here to bring me my new washer and it’s not Samsung,”  declared Natalie Cavagnetto, a single mom and fitness instructor who  needs a dependable washing machine.

Target 8 was there when Lowe’s delivered Cavegnetto’s new washing  machine, which she bought with the refund she received from Samsung.

Cavagnetto got Target 8 on Samsung’s case when she said the South Korean giant had hired DISH Network to do the repairs on recalled  washing machines.

Samsung recalled 2.8 million top-loading washers in November because  the vibrations were so violent the lids could detach and fly off.  Samsung says it received 733 reports of top-load machines experiencing  excessive vibration or the top detaching from the chassis. There were  nine reports of injuries nationwide, including a broken jaw, injured  shoulder and other impact or fall-related injuries.

Full story on WOODTV.com.


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