Consumers Energy is once again warning customers about a phone scam involving prepaid credit cards.
Consumers Energy says scammers will call customers and demand an immediate payment over the phone using a prepaid credit card.
The energy provider says last month they received a total of 230 potential scam complaints, up from 210 in January 2016. More than 35 of the reports came from the Grand Rapids area. Payments totaling $5,652 were made to the scammers, according to a news release from Consumers Energy.
During the first ten days of February, there were another 107 scam complaints, resulting in $7,842 in payments to scammers.
Consumers Energy never demands payment using only a prepaid credit card and urges customers to never pay over the phone using a Green Dot card or any other pre-paid credit card.