West Michigan's Morning News

West Michigan's Morning News

Steve Kelly has been at the forefront of local radio in West Michigan for over a quarter century. He's a devout family man, tireless advocate for mental health, and loves to inform and entertain.

 

Airline Customer Service - Could it Be AI?

An airline's mass layoffs raise doubts about customer service - could artificial intelligence bridge the gap? Best-selling author Richard Wylman joins WMMN to discuss what AI could help with, and what will still require a human being. 


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