Nursing home COVID-19 patient asked ‘Alexa’ for help before death

CEDAR SPRINGS, Mich. (WOOD) — In the days leading up to LouAnn Dagen’s death from COVID-19, the Metron of Cedar Springs nursing home patient repeatedly asked her Amazon Echo Show for help with her pain.

Dagen, 66, died Saturday shortly after her arrival at the Mercy Health Saint Mary’s emergency room in Grand Rapids.

Dagen was one of 31 residents and five staff members who tested positive for COVID-19 at the nursing home, which is now called Mission Point. The residents with COVID-19 are quarantined in a section of the community separate from the rest of the population. 

It wasn’t until after her death that her sister, Penny Dagen, discovered the recordings from the Amazon device in her sister’s room at Metron.

“Alexa, help me,” LouAnn Dagen said in one of the exchanges.

There appeared to be 40 such recordings over the last three or four days of her life.

More at WOOD-TV.


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