KENTWOOD, Mich. (WOOD) — A Kentwood business owner is facing backlash after a customer posted video she says shows him kicking her dog at his boarding facility.
Kara Nicole stated the 4 second video clip she posted was taken from a webcam at Camp Bow Wow Kentwood. It shows a man kicking a dog as it exits a play area.
“To say I’m disgusted is an understatement,” Nicole wrote in the Facebook post, which has been shared more than 8,000 times.
Tuesday afternoon, Camp Bow Wow Vice President of Operations Laurie Windler released a statement saying the franchise owner has been removed from the company's system and that a corporate team has taken over operations of the Kentwood location:
“Camp Bow Wow has a zero tolerance policy for the behavior that was exhibited at Camp Bow Wow Kentwood. We are shocked and appalled. This situation is being taken very seriously and upon learning of the incident at Camp Bow Wow Kentwood, we at Camp Bow Wow’s Corporate Headquarters immediately began an investigation. The Franchise Owner has been removed from the Camp Bow Wow system and a Corporate Team has taken over operations. The health, safety and wellbeing of all pets is of the utmost importance to Camp Bow Wow.”
Kent County officials say animal control officers are investigating the incident.
24 Hour News 8 visited the business at 4150 40th Street SE to try to talk with the owner. An employee shouted "no comment," but said there would be some sort of statement released later Tuesday.